2. Use secure digital banking channels

• For your convenience and protection, we strongly encourage you to use Union Bank’s Official digital banking platforms.
• Download our mobile banking app UBGO on your preferred device

• Access our Online Banking platforms only on the following links
  • Personal banking
  • Business banking

These platforms are designed with advanced security features to protect your information and enable hassle- free banking wherever you are.

3. Protect your personal and banking data

• Union Bank will never ask for your password, PIN, or OTP through calls, emails, messages, or social media.
• Do not share your personal information on shared or public devices.
• Staying vigilant helps prevent unauthorized access and financial loss.
• Always call our 24 Hrs Contact Centre for inquiries or assistance

4. Identifying scams and fraud attempts

• Watch out for suspicious links offering unbelievable rewards, discounts, or prizes
• Refrain from downloading fake mobile apps that resemble bank applications or other look alike apps (such as apk extensions)
• Do not provide any information about calls, WhatsApp messages, or emails from unknown numbers or parties claiming to represent the bank.
• Do not respond to urgent requests pressuring you to share personal or banking details.

Suspect a scam? Immediately Contact Union Bank’s 24-hour contact center on 011 781 8181

Prompt reporting helps us take immediate action to protect your account.