Support for COVID-19 Impacted Borrowers
In compliance with the instructions issued by the Central Bank of Sri Lanka (CBSL) with regard to relief measures to support COVID-19 impacted businesses including self-employment and individuals, Union Bank requests such eligible borrowers who wish to apply for relief under this scheme to submit their written requests with details of their position and the specific request to the respective Branch / Relationship Managers on or before 15.05.2020.
You may also use the following e-mail address related to your customer category to submit such requests, together with the below requested mandatory information and contact details.
Personal Banking Customers
Email: C19support-retail@unionb.com
SME Customers
Email: C19support-sme@unionb.com
Contact: Please contact your Union Bank Branch Branch
Corporate Banking Customers
Email: C19support-corporate@unionb.com
Contact: Please contact your Relationship Manager
Following are the required mandatory information that should be included in the email:
| Personal Banking Customers | SME Customers | Corporate Banking Customers |
| Full name | Business Account Name | Company name |
| NIC or Passport No. | Account No. | Account No. |
| Existing Loan details (Housing/ Personal/ Loan Against Property/ Lease/ other) | Branch | Tel: Mobile / Office |
| Account no / Lease Contract No. | Tel: Mobile / Office | |
| Tel: Mobile / Home | ||
| Address |
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