Union Bank has modernised its credit card business with BPC SmartVista, introducing a unified payment platform that gives the bank greater control over product development, integrations, data and customer experience. This initiative is an integral part of the Bank’s digital transformation agenda.
Nisala Kodippili, Chief Technology Officer, Union Bank, said “that with the new platform in place, the Bank now has a highly configurable environment that can be adapted to evolving business requirements without lengthy development cycles. A broad set of open APIs also simplifies integration with core banking, digital channels and surrounding systems, providing the capabilities needed to deliver more innovative features and services to customers. For customers, the upgrade enables innovative and personalised card products, stronger transaction security, integrated fraud protection and the faster introduction of new services.
Malinda Perera, Vice President – Head of Cards & Retail Products, Union Bank said “For Union Bank, the project offers greater operational control, reduced third-party dependency and more flexibility to respond to market demand. With the new platform now operational, Union Bank expects its credit card portfolio to grow substantially year-on-year over the coming years. Building a stronger credit card business required us to take greater ownership of the technology and data behind it.
Subash Chandra Bowse, Country Director Sri Lanka, Bangladesh and The Maldives, BPC Banking Technologies, added: “Sri Lanka’s banking market is evolving quickly, and institutions need payment infrastructure that supports both control and innovation. Union Bank has taken an important step in modernising its credit card business, and we are proud to support the bank with SmartVista platform that helps it launch new propositions faster, strengthen security and scale for long-term growth.”
Moving away from a legacy environment hosted outside the country gives Union Bank greater control and the Bank is now better positioned to deliver secure, relevant and enhanced credit card experiences to our customers. Looking ahead, Union Bank plans to continue expanding its card issuing capabilities, broaden international scheme support and introduce new customer propositions as its credit card business grows.
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Nisala Kodippili, Chief Technology Officer, Union Bank of Colombo PLC
Malinda Perera, Vice President – Head of Cards & Retail Products, Union Bank of Colombo PLC
Subash Chandra Bowse, Country Director Sri Lanka, Bangladesh and The Maldives, BPC Banking Technologies
