The Banking Industry, the Registered Finance Companies, the Primary Dealers and Leasing Companies that are supervised by the Central Bank, have established voluntary scheme entitled "Financial Ombudsman, Sri Lanka", as part of the Financial Sector Reforms. The scheme will be coordinated by a company incorporated by the above mentioned financial institutions called The Financial Ombudsman Sri Lanka (Guarantee) Ltd.
Through this scheme satisfactory settlements and resolution of complaints/disputes by customers of banks and other financial institutions could be obtained.
The Financial Ombudsman appointed under the scheme is Mr. Walter Laduwahetty .
Official address:
The Financial Ombudsman Sri Lanka (Guarantee) Ltd
Financial Ombudsman's Office
143A, Vajira Road, Colombo 05
Direct line
General Line/Fax
Website
E-mail |
: (94-11) 2595624
: (94-11) 2595625
: www.financialombudsman.lk
: fosril@sltnet.lk |
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